Postage & Delivery

We offer FREE STANDARD DELIVERY on orders of $39.95 or more - this will be automatically applied when you checkout.

Otherwise, our delivery fees are:

Australia

• Standard Delivery with Tracking: 1 to 5 business days - $6.00 Flat Rate 
• Express Delivery with Tracking: 1 to 2 business days   - $12.00 Flat Rate  

Notes

• Delivery times will vary depending on your destination.
• All deliveries are handled by Australia Post eParcel.  All orders will have a tracking number which can be traced via http://auspost.com.au/track.  Please note that all deliveries require a signature on delivery and will be taken to your local Post Office for collection if no one is available to sign.  Please ensure there is someone available to sign or alternatively, its best to get your order delivered to a work address if you are not home during business hours.  Generally, orders are posted on the same day it is received, provided it is placed before 4pm (AEST), Monday to Friday and provided the goods ordered are in stock.  All other orders are dispatched the next business day or as soon as the product becomes available.

International AirMail Delivery*

Shipping from Australia** is charged by Zones at a flat rate for every 500 grams.

Zone A - New Zealand

• Up to 500g is $11.00 and $3.80 for every 500 grams above

Zone B - Asia Pacific and Oceania (except NZ)

• Up to 500g is $13.40 and $5.00 for every 500 grams above

Zone C - USA/Canada/Mexico/Middle East

• Up to 500g is $15.70 and $6.20 for every 500 grams above

Zone D - Europe/Africa/South America/Rest of World

• Up to 500g is $19.30 and $7.90 for every 500 grams above

*The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee.

**Please note due to strict security regulations of dangerous and restricted items, shipping overseas of some items such as aerosols, fragrances and liquids with high alcohol content may be restricted and cancelled.
 

Without limiting the operation of other Terms & Conditions therein:

• We will not accept liability for any loss or damage arising from a late delivery;
• You acknowledge and agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel your order; and
• We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.